FAQ

Frequently asked questions

Are Your Product's Genuine?


Yes, they are genuine products we work with wholesaler's and directly with the companies we use to bring you genuine products.




When do you post our order?


We post order's on Thurday afternoon every week, but if you order after 12 pm your order will be in the following weeks post.




How do we contact you?


If your contacting us regarding a business or a content creation subject please use the email enquiries@cutekoreancosmetics.co.uk If your curious just about us then please feel free to send any questions to the above email. We will try to answer your emails as soon as we can, but at peak seasons we may not be able to respond to all our received emails as fast as we would like, so please bear with us. If you are a customer who has purchased from us and wants to inform us about the service you have received, or if there has been an issue with your order please get in contact with us at the following email address customercare@cutekoreancosmetics.co.uk If you have any issues that you feel we have not dealt with well enough, please contact our business owner on the number below, between the hours of 9 am - 12 pm and 1 pm - 5 pm Monday to Friday. 07397372761





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